Welcome to Craigdale Housing Association’s web site.

The aim of the web site is to provide information about Craigdale Housing Association and its various activities. We will also provide information for our customers and prospective customers.

Also provided are online services for Reporting Repairs and making a Rent Payment. To make a payment online you will need your allpay card that is provided with your tenancy plus a debit card. The online payment facility provided by allpay.net is fully secure and safe to use.

We have added 'Browsealoud' which hopefully makes accessing our website easier.

All information on this site can be made available in large print or an alternative language on request. Certain information can also be made available on CD for anyone who is registered blind or has difficulty with their sight.

The Board & Staff of Craigdale Housing Association would like to wish you all a Merry Christmas and a Happy New Year.


 This year the office will close at 3.45pm on Friday 21st December 2018 and will re-open at 9.00am on Friday 4th January 2019.





Data Protection… New Rules

To find out more about GDPR (General Data Protection Regulation) and the information we collect, hold, share and dispose of, see attachments below:


Fair Processing Notice – Tenants, Sharing Owners & Owners

Fair Processing Notice - Shareholders

Fair Processing Notice – Board Members

Fair Processing Notice – Waiting List

Privacy Policy

Retention Schedule

Craigdale FPN tenants & owners- Final.pdf106.55 KB
Craigdale FPN Members Final.pdf99.31 KB
Craigdale FPN Board BTO Final.pdf102.48 KB
Craigdale FPN housing options Final.pdf238.54 KB
Privacy Policy.pdf216.57 KB
Documentation Retention Policy (DRAFT).pdf256.16 KB