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All Factored Owners are part of the Craigdale Community in the same way that our tenants are. We want to ensure that you receive the same high level of customer service and through this website and our quarterly newsletters that you are aware of what is happening in our community and the ways in which you can participate. We understand that buying your home is probably the biggest financial commitment you will ever make and want to help you ensure that your investment is protected and that you understand the obligations of both us as the property factor and yourself as the home owner.

We hope that you find this section of the website dedicated to home-owners useful and informative. We aim to provide information on owners’ rights, responsibilities and on the services that we provide, as well as advice on a range of customer service issues and links to our various community events that we hope you may like to participate in.

Our Factoring Policy is available to view from the table below.

File Description File Size
Factoring Policy (19.08.19) PDF icon 284KB